How do I place an order?

• When you see an item you want to buy, enter the quantity you would like to order in the provided slot and press the "Add to Cart" button. This places the item in an electronic shopping cart.
• After putting all the items you wish to buy in your shopping cart, proceed to your shopping cart by clicking on the shopping cart button at the bottom of the page.
• You will then be asked to give us your shipping information and to select your shipping method.
• You will then be shown the total amount of your order, including sales tax (Texas shipments only) and shipping charges. If, at this point, you are satisfied with the contents of your shopping cart and your grand total, you may click the "Checkout Now" button .
• After clicking the "Checkout Now" button, you will be prompted to enter your payment information. This is achieved though a secure encrypted connection. Once you have entered your payment information, click the button to proceed. Please, ONLY CLICK THIS BUTTON ONCE. Allow up to 3 minutes for your credit card to be processed. Do not click your back button at any time during this process. If the web site does not show an order confirmation screen within 3 minutes, then please wait another 10 minutes for an e-mail receipt to be sent to you. If you do not receive an e-mail reciept, then please e-mail customer service. Every once in a while, due to internet traffic and other reasons out of our control, an order will fail. Please do not give up. AccessToAccessories.com has gone to extraordinary lengths to ensure compatibility with a large number of computer configurations.

How low are prices at AccessToAccessories.com?

Prices can't be beat at AccessToAccessories.com. We're committed to making sure you always receive the best value on every purchase you make. Our Low-Price Promise is a testament to that commitment. Should you find an exact item at a lower-price somewhere else, AccessToAccessories.com will gladly match this price..

When will my card be charged?

Credit card processing happens in real time at AccessToAccessories.com. When you place your order, your card is approved or declined immedately, just as it would be at a department store.

Are all of the items I see in stock?

All of the items you see on our web site should be in stock. Should an item become temporarily out of stock, it will appear on your packing slip as being on backorder. If this occurs, your backordered item will be shipped to you as soon as it is back in stock, with (of course) no further charge to you. However if the item(s) is out of stock and you choose to order the item we will give you a store credit (not a refund) on the items as it states DO NOT ORDER Temporarily Out of Stock. In such cases we can offer a substitute on a like or similar item with the issued store credit if there is a like or similar item we stock. .

What credit cards does AccessToAccessories.com accept?

Access To Accessories accepts Visa, MasterCard, American Express and Discover. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We guarantee that every transaction you make at AccessToAccessories.com will be 100% secure.

Is there any other way to contact you?

If you prefer to call or fax your order to Access To Accessories, the phone numbers are noted below. Our order support representatives are available Monday - Friday 9:00 a.m.-2:00 p.m. Central Standard Time. Please note that our 1-800 number is only for placing orders. To reach customer service for any other form of assistance, please e-mail us at customer service.

Phone:
(800) 321-6771 (toll-free in the U.S.)
(214) 321-6771 (outside the U.S.)

Fax:
(214) 357-3013

To fax an order, you may print out your shopping cart page which includes the your shipping charges. Write your card number and expiration date on it before faxing to us.

Is it safe to use my credit card to shop here?

We guarantee that every transaction you make at AccessToAccessories.com will be secure. AccessToAccessories.com servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, and AOL's browser so that only AccessToAccessories.com can see a buyer's personal information.

Shopping online at AccessToAccessories.com is statistically MUCH safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

You will join thousands of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at AccessToAccessories.com, you will be on your way to appreciating the power, convenience, and security of shopping from home.

Guarantee Details:

1. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this 50.00, AccessToAccessories.com will cover the entire liability for you, up to the full $50.00. Access To Accessories will cover this liability only if the unauthorized use of your credit card was a result of no fault of your own from purchases made at AccessToAccessories.com while using the secure server.
2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What is AccessToAccessories.com's return policy?

We unconditionally guarantee all merchandise sold by AccessToAccessories.com. If you are not completely satisfied with your purchase, you may return it within 30 days for a prompt refund. If you need to return your merchandise for any reason, please notify customer service. within 30 days of receipt. A customer serivce representative will happily provide you with an authorization number and instructions for returning any items. When the item is returned, your credit card will be credited for the price of the returned item/s and any taxes, excluding shipping costs. If the return is due to a manufacturing or AccessToAccessories.com error, the initial shipping will be waived.

Does AccessToAccessories.com charge sales tax?

Unlike traditional retail stores, Internet businesses are only required to charge sales tax on orders that are shipped to the same state where a company has headquarters. In AccessToAccessories.com's case, sales tax is applied only to orders that are shipped to Texas, as our headquarters are in Dallas. Considering the value of most of our products, this is a significant savings for you.

Is there a Minimum purchase on line with AccessToAccessories.com?

At AccessToAccessories.com there is never a minimum purchase price or quantity.